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NANNY REFERENCE INVESTIGATION
POLICIES, STIPULATIONS & ORDER FORMS

By your signature on the form requesting our nanny reference investigation services, you agree that you have read, understand, and accept the following policies and stipulations.
 
Click on link at the bottom of this page to access order forms
· Legal Services:  The Nanny Reference Clinic and its parent L.D.A. Enterprises, Ltd. is not a law firm, nor do we employ attorneys.  However, we will be available on a for-fee basis to provide certain services to you or to the attorney of your choice.  These services may include written or in-person depositions or providing expert witness testimony.  Fees for these services are listed under our optional services and support fees section.
 
Time required for completion:
 
We cannot guarantee a specific time frame for the completion of your nanny reference investigation.  Most investigations can be completed and a report sent within 7 business days.  However, since all references are obtained by direct phone conversation we cannot be responsible for those individuals who do not respond to our attempt at contact.  The contact may be traveling, on vacation, or simply avoiding our phone calls.  Therefore, we will ask you to provide at least one alternative contact, and guarantee that under any circumstances we will send your report by email, or if requested by first class U.S. mail as soon as it is available, or at most within 2-weeks of the receipt of your prepaid order.  The report will contain the complete documentation of our reference checking efforts, or it will show that the contact(s) you provided were not available or non-responsive to our efforts to speak with them.  In either case we will include, along with our report, a copy of your free “ nanny guide” as indicated on our nanny reference verification web pages.
 
Statement of Confidentiality:
 
All information provided by you or any member of your family will remain totally confidential.  It is important to understand that your information is totally secure with us.  L.D.A. Enterprises, Ltd. does not sell lists of clients or in any other way disseminate personal information provided by our clients to any third party or organization for any reason without your prior written consent.
 
Accuracy of Information:
 
We do our very best to assure the accuracy of all information gained through our reference investigations.  However, we are not responsible for any inaccurate, untruthful, or misleading information conveyed by the individuals providing references nor are we responsible for conducting criminal background investigations.  Therefore you agree that reference clinic.com is to be held harmless and incur no liability for damages done, theft committed, or any other adverse consequence resulting from a decision to hire any individual(s) based upon information contained in our reference investigation report.  We do not either advocate or discourage the hiring of any individual.  We are merely a conduit of information to assist you in reaching your best hiring decision.
 
Refund Policy:
 
The Reference Clinic cannot be responsible for contacts that do not return our calls or repeated requests for information.  You as the client have an obligation to furnish us with accurate contact information so that we can reach the individual(s) who will be providing the reference(s) for your nanny applicant(s).  Therefore, if the contact does not return our calls after four attempts within 7 business days, we will document our efforts and mail your final report.  Because we do guarantee to extend our maximum effort to satisfy you as a client, and since we are also providing you with services and information that goes beyond the actual reference check, our fees or any portion of them are non-refundable.

click here to access and print NANNY REFERENCE VERIFICATION ORDER FORM

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