Employment Reference Checking

EMPLOYMENT REFERENCE INVESTIGATION
POLICIES, STIPULATIONS & ORDER FORMS

To order - click on the order form link at the bottom of this page

By your signature on the form requesting our employment reference investigation services, you agree that you have read, understand, and accept the following policies and stipulations.

· Legal Services: The Reference Clinic and its parent L.D.A. Enterprises, Ltd. is not a law firm, nor do we employ attorneys. However, we will be available on a for-fee basis to provide certain services to you or to the attorney of your choice. These services may include written or in-person depositions or providing expert witness testimony. Fees for these services are listed under our optional services and support fees section.

Time required for completion:

We cannot guarantee a specific time frame for the completion of your reference investigation. Most reference checks can be completed and a report sent within 7 business days. However a variety of situations can impact our ability to verify your references. All references are obtained by direct phone conversation unless the contact you have provided, or a particular company policy, requires that we request the reference or verification in writing. Your contact may not respond to our requests, may be traveling, on vacation, etc. Therefore, we will make up to four attempts to reach each of your contacts by telephone. If we are unable to reach any of your contacts by phone within 7 business days, we will make an effort to contact the Human Resource or Personnel Department to verify job title, dates of employment, and any other information they might be willing to provide. Under any circumstances, we will email a copy of the report to you as soon as it is available. If requested a hardcopy of your final report will also be sent to your designated address by first class U.S. mail within 2-weeks of our receipt of your prepaid order. The final emailed report will consist of all information we have received, or advise you that your contact has not been available or responsive to our attempts at communication.

Statement of Confidentiality:

All information provided by or about you will remain totally confidential and we will never reveal that you are the source requesting information. We fully understand the sensitivity associated with obtaining personal information. In these days of identity theft and the proliferation of companies selling private information, it is important to understand that your information is totally secure with us. We inform all companies and individuals from whom we seek a reference only that we are a “human resource management firm” checking references on behalf of one of our clients. L.D.A. Enterprises, Ltd. does not sell lists of clients or in any other way disseminate personal information provided by our clients to any third party or organization for any reason without your prior written consent.

Refund Policy:

The Reference Clinic cannot guarantee that any specific contact will return our calls or that an employer will provide information about former employees. It is a human resource management policy of many employers that they only disclose dates of employment and verify job titles. Some personnel departments will also corroborate income. You as the client have an obligation to furnish us with accurate contact information so that we can reach your references. If your information is outdated or inaccurate, it will impede our efforts to reach those people and provide a timely response to you. If a specific contact does not return our calls after four (4) attempts, we will try to verify information through the personnel or human resource department. It is important to note that not all companies have a formal human resource function, and not all employers will respond to our repeated attempts at contact. Therefore we cannot be responsible for either professional or personal reference contacts that do not return our calls or repeated requests for information. Neither are we responsible for providing information beyond what a specific reference or human resource department is willing to divulge. Since a potential employer will typically face the same obstacles in obtaining references that Reference Clinic experiences, the information we are able to gain is normally what any potential employer who is checking references will experience. Because we do guarantee to extend our maximum effort to satisfy you as a client, and since we are also providing you with services and information that goes beyond the actual reference investigation, our fees or any portion of them are non-refundable.